Rich's past in the Town traces back to the times of the Chichester Furniture Factory, where members of his family resided in the Town of Shandaken & made a living. Vacationing for Summers in the Chichester area, Rich finally moved from the Poughkeepsie area to his place of solace in 2007 where he resides with his wife and daughter. Rich had his beginnings as a volunteer member of the Phoenicia Fire District in 1999 where he still activly volunteers as an interior firefighter, and has since served in a multitude of positions in professional & volunteer EMS/ Fire organizations while earning State & National certifications in EMS, Firefighting, HAZMAT, Incident Command, & Technical Rescue. In addition to serving as the Squad's Captain & Administrator Rich is employed as a Professional Firefighter/ Paramedic with the Arlington Fire District in Poughkeepsie, NY. Rich oversees all Administrative/ Operational aspects of the Squad.

Captain Frano celebrated his 20th consecutive year with the Town of Shandaken Ambulance Service in 2009 and has served a total of 25+ years as an emergency services provider. As an EMT with much experience, as well as a lifelong Shandaken Town resident whom served as a Town Councilmen  Dennis has seen the Squad morph from its humble beginnings to where we are today. Dennis also volunteers with Shandaken - Allaben Hose Company where he is an active interior firefighter and has held a plethora of administrative and operational positions including Company Captain and President. Dennis spends his time off hunting, thinking about hunting, or working at the Ulster County Highway Department, where it is rumored he speaks very highly about hunting. Dennis oversees all EMT & Driver operational issues, as well as apparatus, equipment, and supply maintenance and  restock.

Lieutenant Whalen has served as a Paramedic with the Town's Ambulance Squad for 4 years. On top of serving at the EMT and Paramedic level at Mobile Life Support Services for more than 6 years, Brendan served as Captain of the Ruby Fire Department in the Town of Ulster as well as numerous positions including interior firefighter in the Hurley Fire Department. He is currently a member of the Ulster Hose Co. No. 5. In addition to working 50+ hours a week as a Paramedic Brendan is a devoted newlywed, and along with his wife enjoys attending Celtic Festivals as a member of the Ulster Ancient Order of Hibernians celebrating his Irish heritage. Brendan serves as the Squad training officer as well as the ALS QA/QI coordinator.

Lieutenant Bedell has been involved in Emergency Services since birth, as his Mother and Father were both Emergency Services Coordinators in Rennselear County, NY and held connections to the Big Indian-Oliverea Valley (Remember the old Movie Theatre?). Mark Has been a NYS Certified Paramedic for 30+ years, and has been involved in EMS longer than pencils or pens have existed. In addition to his military service, Mark has served for numerous EMS and Fire organizations in countless leadership roles in his travels while holding technician level or instructor level  certifications in most technical rescue, firefighting, and EMS certifications available within New York State. In addition to working a whopping 72 hours a week for Shandaken Ambulance, Mark currently serves as a Captain  and Commissioner of the Hoags Corners Fire Co. No. 1 in Rennselear County and is also a member of Hoags Corners Volunteer Ambulance Squad. Mark is responsible for the Squad's special operations/ hazards division, member crosstraining, and assists with EMT/ Driver operations & scheduling.